Terms & Conditions
The payment of your initial deposit and the acceptance of your payment by EEFC, Inc. (registered to do business as “YMT Vacations”, hereinafter “YMT”, “the Company”, “we”, or “us”) by our issuance of your reservation confirmation, constitutes a contractual agreement between you and YMT, and is an acknowledgement that you have read, understand, and agree to be bound by these Terms & Conditions , which include a Health & Safety waivers (see “Waivers” section) for your trip (collectively, the “Terms”). You must be at least 21 years of age to make a reservation. In all cases, the person making the reservation represents and warrants that all trip participants have consented to, accepted, and agreed to be bound by these Terms.
YMT reserves the right to update or amend these Terms at any time prior to you making a reservation. The Terms as listed online at the time of your reservation are those that control.
The minimum age to participate in any Company travel service is 7 years of age unless otherwise specified in the information below. An adult must accompany participants under 21 years of age (“minors”) on all services, including the sharing of accommodations. You are responsible for the behavior, security, and supervision of all minors on your reservation.
Pricing, Deposit, Payments, Confirmation & Invoicing
Pricing & Price Guarantee
Prices shown are per person, based on two people sharing a room.
Pricing for our trips and services are subject to change at any time prior to receipt of full deposit. Once YMT processes any payment for services, the price is guaranteed not to increase unless you amend your reservation* (see Errors & Omissions below).
Prices shown may also be booked as Double Room Sharing (DRS), in which two guests share a room but are booked on separate reservations. A single room supplement (SRS) is charged for guests traveling alone and requiring a private room and/or cabin. In the event one of DRS guests fails to make their Second Deposit, Final Payment or cancels their reservation, a SRS will automatically be charged to the remaining reservation.
Not Included in Pricing
Unless specifically noted in your trip itinerary, the following is not included in your reservation.
- airfare to and from the start of your trip
- intra-trip air, unless specified in the itinerary
- airline baggage fees, including checked and/or excess baggage fees
- airline seat assignments
- required airfare taxes (included if airfare is purchased through YMT):
- Federal inspection fees for U.S. Immigrations & Customs; International Air Transportation tax; agricultural tax
- other per-person taxes imposed by government entities
- airport taxes and fees, including the September 11th Security fee up to $11.20 per person, participant facility charges up to $18 per person, Federal domestic flight segment fees up to $4.10 per segment, and U.S. and international arrival and departure and other government-imposed fees added by the airline and applicable at time of reservation
- port taxes
- passports; visas
- vaccinations, Covid-19 or other testing, medical expenses, quarantine expenses
- gratuities to your Tour Director, Cruise Director, driver, Local Guides, and/or ship’s crew; gratuities on ferries, trains, and cruise ships
- laundry; telephone; minibar
- entry/exit fees at airports
- alcohol, beverages, mini-bar purchases and food outside of the contracted menu as presented at a hotel or restaurant or on board your vessel (these extra items will be billed to you before leaving the hotel, ship, or restaurant)
- airport transfers (unless on qualifying flights)
- optional excursions
- porterage at airports, train stations, cruise and ferry terminals
- porterage at hotels not available due to operational constraints
- all items of a personal nature
- travel insurance
At the time of reservation, a non-refundable, non-transferable, per trip, deposit of $250 USD per person is required (First Deposit). No space is held until the deposit is received by YMT.
A second non-refundable, non-transferable, per trip, deposit of $250 USD per person is required 180 days prior to departure (Second Deposit).
Deposit amounts listed above are per person and do not include travel insurance. Deposits are always non-refundable. Programs with special events may require additional deposits.
Full payment is required 120 days prior to departure for most tours. Some tours may require an earlier final payment, which will be listed on the YMT website and printed materials for the tour.
Reservations made after the final payment date require full payment at the time of reservation.
If payment is full is not received by the final payment date, your reservation and all services on the reservation, will be cancelled, and your deposit, airfare, and any other payments will be forfeited.
YMT accepts payment via check, money order, Visa, MasterCard, and Discover/Novus.
Your Second Deposit and Final Payment will be automatically charged to the credit card on file on the due date, unless YMT is provided with an alternate payment method at least 3 business days in advance of the payment due date.
Payments via check or money order must be received in our office by the appropriate deadline and must include a copy of the invoice or reservation number. Mail payments to the below address:
3830 Monte Villa Pkwy Ste 210
Bothell, WA 98021
Accuracy of Information
You are responsible for providing and verifying full, complete and accurate information on your account, invoice and documents for all participants and services at the time of reservation. Under no circumstances is YMT liable for any errors or omissions in the information provided by you to complete the reservation. If you do not notify YMT of any error within 24 hours of making the reservation, you are solely responsible for all fees assessed with airlines, cruise companies and other providers due to incomplete, erroneous or inaccurate details.
Errors & Omissions
In the event the price listed, quoted, or confirmed is incorrect due to a system error, human error or other error by YMT, YMT reserves the right to correct the price and reinvoice you at the correct price.
On or Before Final Payment Date
All changes to a reservation will incur a $100 per person fee plus any airline change fees (minimum $400 per participant up to full airfare amount). These fees are non-refundable.
After the Final Payment Date
Any change to a participant’s name, trip date, or itinerary after the final payment date is treated as a full cancellation and new reservation. All cancellation fees apply in these instances. All other revisions apply the same change fee as above.
Cancellations and Refunds
You may cancel your reservation by notifying YMT. Unless otherwise set forth in these Terms, all deposits and payments are non-refundable.
Cancellations by YMT
YMT reserves the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor or Force Majeure Event (see under “Force Majeure”).
In the event of a cancellation by YMT prior to departure for reasons excluding Force Majeure (see section “Force Majeure”), YMT will try, at your discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. YMT will refund the difference in price if the alternate is lower. You are responsible for additional costs if the alternate is higher. If this rebooking option is not acceptable to you, YMT’s only responsibility is to refund the amounts paid by you for the reservation.
In the event of a cancellation by YMT prior to departure or during your trip for conditions under Force Majeure (see section “Force Majeure”), YMT will provide a future travel/booking credit for the portion of your trip impacted. Future travel/booking credit will be redeemable for travel with YMT for one year past your original trip start date.
YMT is not liable or responsible for any arrangements made independently by you. YMT assumes no responsibility for costs or fees you incur for independent arrangements not booked through us, inclusive of, but not limited to, airline, hotel, excursion, and travel insurance related charges.
Any request for refunds are subject to these Terms.
Airport transfers are complimentary with air booked through YMT on qualifying flights and dates. Not all flights or dates qualify.
No refunds will be issued for unused services (late arrivals, temporary absences from your trip or early departures), for unused transportation where group activity tickets are involved, or for voluntary modifications made by you. This includes airport transfers, which have no cash equivalent. No trip price reduction is given if you do not use, or desire, the included transfers.
Airfare & Flights
Air reservations are available through YMT only for travel originating from the United States and Canada.
All airlines are independent from YMT; YMT does not own, manage or operate any air carrier or aircraft.
Your airline ticket is a contract between you and the air carrier only, even if you purchase through YMT. By purchasing your air services through YMT, you waive all liability for YMT for such air services.
Air Inclusive Trips
Additional per person, non-refundable, non-transferable payments are required for your international flights and/or for intra-trip air. These are in addition to the deposits and payments above. Air-inclusive trip pricing is guaranteed upon receipt of payment in full for the entire reservation. Failure to pay in full for a reservation by the final payment deadline will result in forfeiture of previously quoted air pricing and prevailing fares will apply.
Airline Change Fees
After your airfare is booked, any revisions you make may incur fees. This includes correcting errors in your information or services (names, dates, schedules, class of service, airlines, other). At the time of request, fees are applied and payable immediately. YMT is not liable for necessary amendments due to errors in information provided by you. See “Accuracy of Invoice Details” above for your responsibilities and liability.
Air routings are subject to availability. Routings are not guaranteed and are subject to change at any time.
Airline Mileage Accrual
Frequent Flyer mileage accrual is at the discretion of the airline(s), and is not always granted for airfare purchased through YMT. YMT has no liability if accrual is denied and/or if upgrades are not allowed. Many airlines do not permit upgrades on airfare purchased through YMT using frequent flyer miles, status or certificates. This is at the sole discretion of the airlines. Cancellation fees, as noted above, will apply to all airfare, regardless of accrual grants.
Seat assignments are not guaranteed even after they are assigned and YMT has no control over airline seat assignments. Airlines and YMT reserve the right to change seat assignments at any time without notice, for any reason. Most airlines charge a fee to pre-book a seat.
Airline Schedule Changes
YMT is not responsible or liable for any airline cancellations, schedule changes or delays. Prior to check-in, for airfare purchased through YMT, YMT may be able to assist if you are rescheduled, delayed or cancelled. After you check-in, YMT can no longer assist you and you must work with the airline directly to arrive at your destination. YMT is not liable for expenses you incur if you miss your flight or flight connection.
Any amendments you make voluntarily to your air or air schedule may incur change fees or additional charges up to the full ticket price. These are your responsibility to pay.
Transportation Security Administration (TSA) Information
At the time of air reservation through YMT, you are required to provide all Transportation Security Administration (TSA) required information. This information includes full name, date of birth, gender and redress number (if available) for all participants. Reservations without this information are not processed and an air reservation will not be secured.
Making Your Own Flight Arrangements
If you make your own flight arrangements, YMT is not responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates.
Subject to Change Itineraries
All itineraries are subject to change at any time.
Special Needs & Participation Requirements
Any special requirements or disabilities must be disclosed to YMT at time of reservation, or if such requirements arise after the reservation, as soon as such requirements are or reasonably should be known by the participant. If YMT has not received disclosure of requirements or disabilities that require reasonable accommodations for accessibility, and/or if your participation poses a threat to the safety or health to self or others, we may be unable to accommodate you for part or all of the Tour.
Americans with Disability Act
The Americans with Disability Act is only applicable in the United States. Outside the United States, countries often do not have similar disability laws or regulations and YMT is not liable for denial of services by air carriers, hotels, restaurants, or other independent suppliers.
Suitability & Accessibility
Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. Many excursions and sightseeing involve extended periods of walking and standing often on uneven pavement or surfaces, and may include staircases, paths, walkways, or locations that are narrow or inaccessible or of limited accessibility by wheelchair.
You are responsible for assessing if the itinerary is suitable for all participants on the reservation. We recommend you contact YMT prior to making a reservation to determine what reasonable assistance might be available.
YMT will make reasonable efforts to accommodate special needs but cannot guarantee that it can accommodate in all cases.
No refunds are provided for missed services or activities due to your inability to fully participate with the group, including keeping pace with the group.
YMT does not provide personal services or individual assistance to trip participants. Our staff are not required or trained to assist with personal tasks. This includes eating, dressing, toileting, lifting or pushing a wheelchair, walking, getting on or off transportation, or other personal needs. If you need such assistance, you must have a physically able companion accompany you on tour.
If you have a special request for a facility or service (e.g. food allergies or dietary restrictions), YMT will use its best efforts to relay these requests to our Suppliers but cannot guarantee that special requests will be honored. Special requests relating to hotel accommodation are not available (low/high floor, adjoining rooms, etc). YMT cannot accept any booking which is conditional upon special requests being met and does not accept liability or provide refunds for special requests not provided.
Outside the United States, special dietary or meal requests cannot be processed and are subject to availability at the hotel or venue. There is no guarantee of and YMT has no liability for special dietary or meal availability. Within the United States, reasonable accommodations will be made providing that we receive reasonable notice of such needs in advance of departure.
You must notify YMT at the time of reservation if you are traveling with a wheelchair, or if the need for a wheelchair arises after reservation, as soon as the need is known.
Outside of the United States, you must be able to walk up/down steps (for motorcoaches) and on ramps without a wheelchair or walker. Motorcoach entrances and gangways/ramps may not be wide enough or equipped to accommodate these items. YMT may allow collapsible wheelchairs that fit within the restrictions (1030mm/40.55” length x 555mm/21.85” width).
You are responsible for storage (e.g. in your room) and maintenance of any permissible wheelchair.
For trips outside the United States, motorized scooters are not permitted and cannot be accommodated on services provide by YMT. If you arrive with a motorized scooter, you will be responsible for its alternate transportation arrangements to your end destination at your expense.
For trips within the United States, we will attempt to reasonably accommodate motorized scooters. We require notice at time of reservation to arrange services in accordance with the ADA, or if the need for such services arises after reservation, as soon as the need is known.
Information Required for Reservation & Travel
As a condition of reservation, you must provide information requested by YMT along with your initial payment. YMT reserves the right to cancel your reservation and all services, and retain all related cancellation fees, if your information is incomplete or inaccurate. Your personal data secured for your reservation is used to process your services with our Service Providers. It may be necessary to transfer these details to other countries or authorities whose data protection and privacy laws are less stringent than those of the United States of America. This may include requirements to pass details to Service Providers as well as certain governments or government-appointed bodies, or agencies in the interest of security or because we are obliged to by law.
By making a reservation with YMT
- you consent to YMT storing, using, and transferring on this data to other third parties (including third parties outside your home country) for the purposes as stated above
- you indemnify and hold harmless YMT and its affiliates in respect of YMT for storing, using and transferring this data as described above.
- Full name as per government issued ID with which you will travel
- Date of birth
- Full passport details
- Email address
- Credit card information
- Medical conditions
- Dietary restrictions you make known to YMT
- Emergency contact (non-participant)
- On tour contact information (mobile phone or email address)
- If any additional information is required, it will be requested from you with your reservation.
On Trip Experience
Baggage: Size, Weight, Quantity & Restrictions
Each YMT guest is permitted to bring one large bag and one small bag (which would fit under an airline seat). Guests arriving with additional luggage may be required to ship the excess luggage back to their home.
Hotel porterage, where available, for one bag per participant is included for each guest. Porterage at some hotels may not available due to operational constraints, and no refunds will be given should this occur.
Porterage is not included at train stations or at airports.
- Dimensions: 30” x 21” x 11” / 76cm x 53cm x 28cm maximum
- Weight: 50lbs / 22kg maximum
- Small bags must be small enough to store in overhead bins or under the seat in front of you of the motorcoach.
- Dimensions: 12″x11″x 6″ / 30cm x 28 cm x 15 cm maximum.
- Wheeled carry-on bags are not permitted as they do not fit in overhead bins on motorcoaches.
For Tours with Intra-air flights included (outside North America):
- Maximum checked luggage weight: 44lbs / 20kg maximum
- Dimension restrictions may vary by tour
- Over-weight fees are assessed by the airline and payable by you directly at check-in.
- All airlines have their own baggage policies and restrictions. These can be found on the carrier’s website or at www.iflybags.com. Baggage fees are not included in airfare price and YMT is not liable for any additional fees. You are required to pay all fees directly to the airline at check-in.
Damage & Liability
YMT has no responsibility for loss or damage to any baggage or personal belongings throughout the trip. We recommend purchasing travel insurance that includes coverage for luggage.
Some ships and hotels have elevators, but many small ships do not. If you require an elevator, inquire before making a reservation.
Common Language – English
All Tour / Cruise Directors, speak English, and all trip commentary and instruction are conducted in English only. For safety, maximum enjoyment and understanding, you must be able to read, understand, and speak English.
Gratuities are included for wait staff at included meals (excluding hotel meals in Europe), and porterage at hotels for one suitcase per person during the land stay of your trip.
Gratuities for your Tour / Cruise Director, Local Guides, driver, and ship’s crew are not included in the trip price and are at your discretion.
Holidays, Special Events, Venue Closures & Unforeseen Conditions
At times, venues are limited or not available due to local holidays, events or various seasons. YMT will indicate known closures in the itinerary or advisements, but not all closures are known in advance. YMT will offer alternatives when possible and reserves the right to make changes to its program or substitute suppliers prior to or during the operations with or without notice. YMT is not liable for these changes or substitutions.
Some countries may require aircraft cabin insecticide treatment for inbound foreign flights. For more information about aircraft disinfection requirements and a list of countries requiring disinfection of inbound flights, visit https://www.transportation.gov/airconsumer/spray
Itinerary Timings & Inclusions
Itinerary timings & inclusions are not guaranteed and are subject to change. No refunds are provided for changes to itinerary timings or inclusions. Maps shown are current at the time of publication and may not reflect the actual routing.
Optional excursions are not included in your reservation. Optional excursions may be provided by independent third-party operators (“Excursion Operators”). Your contract for any optional excursion operated by a third-party is between you and the Excursion Operators. The Excursion Operators may render services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. It is agreed and understood by you that any assumptions of liability, waivers, or releases that are part of the Excursion Operators’ terms & conditions, and any terms that are required by such Excursion Operators will also inure to the benefit of YMT.
For operational reasons, not all optional excursions listed in the itinerary, in print, online, or in Travel Documents may be available during your trip. Your Tour / Cruise Director will advise of availability as applicable.
Photographs & Pictures
Photographs or pictures appearing in the brochure or on the website are solely intended as examples of facilities and attractions. Actual facilities and attractions may vary according to itinerary.
Possession of Drugs
Any carriage or possession of illegal drugs will result in immediate termination of your trip.
You are responsible for knowing and observing the licensing laws for drug possession (including prescription and over the counter drugs) for all countries and states you are visiting. Laws may require you to carry a prescription from your doctor.
Punctuality on Trip
YMT is not responsible for any losses, including missed sightseeing, meals, inclusions, optional excursions, or having to make alternate transportation or lodging arrangements, if you fail to meet the representatives at assigned timings and places/pick-up points while on trip. YMT will not refund nor cover any cost or expenses incurred, or compensate for any missed inclusions or optional excursions claimed, due to your inability to maintain punctuality.
Smoking is not allowed on transportation or in hotel rooms while on a YMT tour. Smoking includes cigarettes, e-cigarettes, cigars, e-cigars, or any other smoking or vaping device. This includes, but is not limited to, smoking only in designated sections of vessels, hotels, or restaurants.
Wi-Fi on tour
Wi-Fi, when available on a motorcoach or at a hotel, is supplied by an independent third party with separate Terms & Conditions, Privacy Policies and Data Usage agreements.
YMT is not liable for the speed, reliability, or security of Wi-Fi provided. Connectivity is not guaranteed.
Safety & Medical Care
YMT will have no liability to you regarding the provision of medical care or the adequacy of any care that may be rendered. While YMT will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a trip and/or optional excursions, you agree that you will indemnify and hold harmless YMT regarding the provision of medical care or the adequacy of any care rendered.
Government Travel Sites
The U.S. State Department periodically issues, and updates travel warnings and travel alerts for U.S. citizens travelling domestically and abroad. It is your responsibility to review the current information on travel and security when making plans to travel with YMT. You are responsible for evaluation the travel information and your acceptance of risk of travel prior to making a reservation. Visit http://travel.state.gov for travel information. By making a reservation with YMT, you acknowledge you are aware of the travel information advised by the government of your citizenship.
YMT reserves the right to remove or quarantine you if you show signs of illness or pose a threat to the safety and health of other participants. Removal or quarantine for any health, safety, or behavior-related assessment is at the sole discretion of YMT or our supplier. Any costs incurred for medical assessments, diagnosis, and/or any other medically-related charges are your responsibility to pay and are due at time of services.
You will be allowed to rejoin the trip with confirmed medical certification from a licensed health practitioner indicating fitness to travel without causing harm or posing a safety or health risk to other guests.
No medical personnel travels with your group. YMT cannot guarantee the availability of medical facilities or for the quality of the care or services. Any medical attention you require while traveling with YMT must be sought through a local medical facility, if/when available, for diagnosis. All related charges are at your expense.
You are responsible for wearing your seatbelt when provided. You are responsible for following the safety instructions provided to you. You are responsible for regulations for safety when accompanying minors. YMT does not provide child safety devices.
You should consider the risks of traveling where necessary medical care for pregnancy may not be available and may not be reachable in a timely manner to address potential medical complications, problems, and emergencies that can occur during pregnancy. For cruise tours, each cruise line places restrictions on which pregnant guests can board the cruise. Please reach out to YMT and the cruise line for more information if necessary.
Weapons are not permitted. This includes firearms, knives, mace, brass knuckles, and weapons of any other type.
Hotels listed in the accommodation section of our website and in our brochure are examples and subject to change.
Air-conditioning in hotels is not guaranteed, and its availability depends on local and national laws/regulations. Though hotels may have air-conditioning as a listed amenity, its usage is often unavailable at night or in the off-season. YMT has no control over air-conditioning at hotels.
YMT does not secure early check-in (unless specifically noted in an itinerary) or late-check-out. Check-in times vary worldwide and are solely at the discretion of the hotel. At your discretion, you may inquire about early check-in or late check-out when you arrive and pay the hotel directly for this service.
Specific hotels are not guaranteed. YMT reserves the right to substitute hotels of similar standards at our discretion. No refunds are provided for hotel changes. Should you wish to cancel your reservation because of a hotel change, full cancellation fees apply.
Hotel Reward Points
Hotel rewards/points cannot be earned or redeemed with hotels used by YMT.
YMT contracts standard rooms for two adults. Twin-bedded rooms (two separate beds per room) or Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Assignment of rooms is at the hotel’s discretion and not controlled by YMT. Specific bed types may be requested but cannot be guaranteed.
Single supplements ensure your own room but not the number of beds in a room. Single rooms are generally smaller in size and may be less conveniently located.
Any special services you request from the hotel, either before your trip or during your stay, are your responsibility and must be paid directly to the hotel.
Availability of triple rooms at hotels varies by itinerary. Triple rooms accommodate three people, but do not guarantee three separate beds. An additional bed, if available, is at the hotel’s discretion and may be a roll-away bed put in for the night or a convertible sofa.
Cruise Cabin Assignments
Individual cabin assignments are made by the cruise line close to or on the sail date. The deck location (high/low) and position of the cabin within the deck (bow, stern, port, starboard) depend on category and type of stateroom booked. Cruise lines may upgrade passengers at no additional charge at their discretion.
Final cabin assignments are done by each cruise line’s reservation unit and are subject to change. YMT is therefore unable to guarantee adjoining, adjacent, or nearby cabins.
Cruise Cabin Locations
Categories are set by the cruise line and are determined by several factors such as whether the cabin is an inside cabin, an outside cabin (sometimes with varying window sizes), or a balcony cabin, as well as its location on the ship. Because of these factors, selecting an upgrade to a higher cabin category could place you on a lower deck level (depending on the ship’s layout). YMT cannot accept cruise cabin location requests.
Government regulations require cruise lines to submit final departure manifests at least 60 minutes prior to sailing. Cruise lines have therefore implemented a mandatory online registration process. Depending on the cruise line this process closes between 72 to 24 hours prior sailing. YMT recommends that guests complete online registration well ahead of time. Guests who have not completed their online registration will be required to complete this process at the pier at least two hours prior to the published sailing time. Failure to check in with enough time prior sailing may be considered a no show. Boarding times for ships vary by sailing and port. If a guest is denied boarding, YMT is not responsible, and no compensation will be provided to the guest.
Cruise Dining Requests
YMT will use its best efforts to forward guests’ dining requests to the cruise line, however, seating capacity is limited and there is no guarantee that preferred restaurants or dining times will be available or reserved by the cruise line. Some cruise lines offer flexible dining programs which may attract additional service charges and/or costs for specialty restaurants. Please reconfirm restaurant selection and dining time with the cruise line during the check-in process, embarkation process or as instructed by the cruise line.
Cruise Line Loyalty Perks
YMT will make their best effort to forward your past customer information and any membership numbers on to the cruise line; special upgrades and other perks, however, application of cruise line loyalty benefits is at the sole discretion of the cruise line and not controlled by YMT.
On board a river or ocean cruise, you are also subject to the Terms & Conditions of the Carrier (cruise line). Carrier Terms & Conditions are available for each ship upon request from YMT or from the cruise line’s website.
Cruise Itinerary Changes & Cancellations – Exclusion of Liability
YMT and our cruise suppliers reserve the right to operate part of or all an itinerary by substitute vessel, motorcoach or hotel accommodation in the event of water level problems on stretches of any waterway, technical problems of any nature, severe weather, flooding, fire, drought, earthquake, explosion, peril of navigation, industrial action, civil unrest, war, government order or act, operational requirements, or any circumstances beyond our reasonable control.
YMT and our cruise suppliers reserves the right to change the itinerary whenever conditions, in the opinion of the Master of the Ship or local waterways regulations, render it advisable or necessary.
Double Docking – River Cruises
Docking positions at each port are assigned by local authorities. River cruise companies have no control over where they can dock. This can sometimes result in double-docking – when more than one ship is assigned to the same dock and the ships are rafted together, temporarily obstructing the view. When double-docked you might be required to pass through another vessel to embark or disembark. In those cases, you will have to follow the instructions given by the Master or the crew of the vessel you will pass through. YMT will not be responsible for any inconvenience or injury sustained as a consequence of embarking or disembarking.
River, Canal, Lock & Dock Maintenance
River and other local authorities often need to carry out repair or maintenance work on the river or canal banks, stretches of river or canal, bridges, locks or docks, or other areas that may impede river cruise travel. This is frequently undertaken with little or no advance notice to river cruise operators, and can cause YMT and our river cruise suppliers to make changes to the published itinerary or to operate part of the itinerary by substitute vessel, motorcoach or hotel accommodation with little to no advance notice. These events are beyond our control, and YMT will not be responsible for any loss, expense, or inconvenience caused by reasons of such changes.
Alcohol consumption is not permitted on any motorcoaches.
If included rail services are unavailable, alternate services are provided at the expense of YMT.
The Tour Director has the authority to assign seating on the motoroach and rotate seating throughout a tour.
Transfers are provided by independent third-party transportation companies. Airport transfers are often group transfers operated by motorcoach and may have pre-set departures times. You may be required to wait for other passenger arrivals before departure.
YMT is not responsible for flight delays, delays in immigration or customs, delays due to lost baggage, or for any reason beyond our control if you miss your transfer. Missed transfers are non-refundable.
It is your responsibility to obtain and have in your possession proper and valid documentation required for entry and departure for each country you travel. You are solely responsible for the cost incurred during travel for missing, incomplete or defective documentation. YMT is not liable for any loss or expense incurred due to loss, damage, or errant entry, exit or travel documentation.
Documents for Minors
Due to heightened security, many countries have adopted practices to prevent international abductions of children. It is your responsibility to know, understand and ensure you have the proper documentation for traveling with minors.
YMT will send invoices, hotel lists, travel advice, and other information to the email address provided when making the reservation. A full travel document packet is available electronically at least 3 weeks prior to departure date.
You must have a passport to travel internationally. Passports must be valid for at least six (6) months beyond the conclusion of your trip. YMT requires your passport details prior to final documentation for all international travel.
Entry into Canada
USA citizens with a prior DUI, DWI, or any felony in the United States may be refused entry into Canada and should not make a reservation for trips that include Canada without applying for Temporary Resident Permit or Criminal Rehabilitation well in advance of any travel. YMT is not responsible for refused entry into Canada and cannot provide a refund for your tour or reimbursement of any expenses incurred.
Vaccinations or Medical Certificates
You are responsible to verify medical requirements for your travel. This includes, but is not limited to, vaccinations, medical certificates, and insurance policies.
It is your responsibility to obtain and verify the validity of visas, and if visas are necessary for your trip. Securing and paying for all visas, entry documents, and any other requirements for entry into a country is your responsibility. It is your responsibility to carry these documents with you. YMT is not liable if you are denied entry to a country and cannot participate in your tour, are detained while on tour, or costs incurred for not having correct and complete documentation.
Health & Safety
Agreeing to a Health & Safety Waiver is required for travel with YMT. You will not be allowed on trip without agreeing to the waiver and you will be subject to the cancellation fees above. You can view a copy of the applicable Health & Safety Waiver for your trip by logging in to your account at ymtvacations.com.
During the course of your cruise, tour, or excursion, you may encounter the opportunity to participate in additional, optional activities that are provided by independent third-party suppliers. The suppliers of those optional services may render those services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. It is understood that any assumptions of liability, waivers, or releases that are part of the suppliers’ terms and conditions or that are required by those independent suppliers will also inure to the benefit of YMT.
Right to Accept or Reject
YMT reserves the right to accept or reject any person as a trip participant; to remove any participant from the trip; to make changes in the itinerary whenever YMT deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a trip at any time.
You acknowledge and agree that our Service Providers may reserve similar rights regarding their services. You agree to abide by such conditions, and further agree to indemnify and hold us harmless against any exercise of such rights by any Service Provider.
YMT shall not be required to refund any portion of the fare paid by you and will not be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by you if you are removed pursuant to this section. We shall be entitled to recover from you any costs or expenses incurred by YMT, its representatives, or the crewmembers in your removal or the exercise or enforcement of this clause.
Air carriers, accommodations, and other suppliers (including but not limited to suppliers of trains, cruises, ferries, motorcoaches, hotels, excursions, and restaurants) providing services (Service Providers) are independent third-party contractors and are not agents, employees, servants, or joint venturers of YMT or its affiliates.
From time-to-time, and for the purpose of identifying those Service Providers as the provider of a component or part of a cruise, package or tour, some or all of those entities may utilize the name “YMT” or “YMT Vacations” on promotional media, signage, or attire. Although you may see the YMT name on vehicles, signs, apparel, or elsewhere during your cruise, tour, or excursion, its use by Service Providers is solely for the purpose of identification and does not represent or signify in any way ownership, management, supervision, direction, or control, or the right to direct or control by YMT of services that are provided by the Service Providers, or of the employees, servants, or agents of the Service Providers.
All Trip Documents for services issued by YMT are subject to the Terms & Conditions specified by any of our Service Providers and to the laws of the countries in which the services are supplied.
Acknowledgment of Risk
You understand and acknowledge that your travel in connection with and participation in your trip may involve risk and potential exposure to injury, including emotional injury, injury to person or property and death. You also realize and acknowledge that risk and dangers may be caused by the negligence, fault or wrongdoing of the owners, directors, employees, contractors, subcontractors, officers or agents of YMT or of other trip participants, contractors and/or subcontractors to YMT You also recognize and acknowledge that risk and dangers may arise from foreseeable and unforeseeable causes. You fully understand and acknowledge that the aforementioned risks, dangers and hazards are a potential in connection with your travel and the activities which may take place during your trip.
International Conventions & Treaties
The international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and, in some events, exclude the carrier’s liability to passengers (trip participants). To the extent permitted by any relevant local law, where any claim or part of a claim (including those involving death or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air, sea, inland waterways, rail or road carrier, or any stay in a hotel, YMT’s maximum liability is the maximum that would be payable by the carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel stay (e.g., the Warsaw Convention, the Montréal Convention for international travel by air, the EU Regulation on Air Carrier Liability for air carriers with an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation.
Release and Limitation of Liability
In consideration of the services and arrangements provided by YMT, you, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless and agree to indemnify YMT, and its owners, officers, directors, agents, employees, contractors, subcontractors and affiliates from any and all claims, actions, or losses for bodily injury, emotional injury or distress, property damage, wrongful death, loss of services, lost profits, consequential, exemplary, indirect or punitive damages or otherwise which may arise out of or occur during your travel in connection with the trip and any activities conducted in conjunction therewith. YOU SPECIFICALLY UNDERSTAND AND AGREE THAT YOU ARE RELEASING, DISCHARGING AND WAIVING ANY CLAIMS OR ACTIONS THAT YOU MAY HAVE PRESENTLY OR IN THE FUTURE FOR THE NEGLIGENT ACTS, OMISSIONS OR CONDUCT OF THE OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, AGENTS OR AFFILIATES OF YMT. EXCEPT TO WHERE AND TO THE EXTENT INTERNATIONAL CONVENTION OR TREATY APPLIES, THE MAXIMUM TOTAL, AGGREGATE LIABILITY OF YMT FOR ANY AND ALL CLAIMS AND ACTIONS ARISING FROM OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE PRICE YOU PAID FOR THE APPLICABLE TRIP, NOT INCLUDING ANY INSURANCE PREMIUMS OR ADMINISTRATION CHARGES OR FEES.
Without limitation, YMT is not responsible for, and no refunds will be given for, delays or cancellation of all or part of your trip due to causes or circumstances beyond YMT’s responsibility or control, including but not limited to act of God; perils of the sea, harbors, rivers, or other navigable waters; act of any governmental or ruling authority; epidemic; collision; stranding; fire; war; hostilities; riots; strikes or labor stoppages; or any other cause or circumstance beyond YMT’s responsibility or control (a “Force Majeure Event”). For the avoidance of doubt, a Force Majeure Event also includes (a) the occurrence of any pandemic, epidemic or prevalent disease or illness with an actual or probable threat to human life as may be designated or determined by any local, city, county or state governmental entities, as applicable, or the federal government of the United States, the World Health Organization (WHO) or the U.S. Centers for Disease Control (CDC); including, without limitation, coronavirus, atypical pneumonia, Severe Acute Respiratory Syndrome (SARS), or avian influenza, or (b) adherence to any travel restriction, warning or advisory issued in relation thereto by any local, city, county or state governmental entities, as applicable, or the federal government of the United States, the World Health Organization (WHO) or the U.S. Centers for Disease Control (CDC), or (c) any quarantine or similar measure taken in relation thereto by any governmental agency or authority to prevent the spread of any communicable disease, or (d) any unavailability of any resources, information or services resulting from any of the foregoing including, without limitation, the unavailability of resources, information or services due to any governmental shut-downs or the unavailability or resources, information or services due to a shut-down, quarantine or similar measure of any third-party service provider whose service or information is relied upon YMT to operate the trip or otherwise fulfill its obligations under these Terms.
(A) The parties agree that any and all disputes and claims that the each may have against the other that arise out of or relate to your trip including the breach, termination, enforcement, interpretation or validity of these Terms, including the agreement to arbitrate (the “Arbitration Agreement”) and the scope or applicability of this Arbitration Agreement (collectively, “Disputes”), including but not limited to the arbitrability of any and all Disputes, will be resolved in a binding, confidential, individual and fair arbitration process as set forth herein, and not in court. The only exceptions to this Arbitration Agreement are that each party shall submit a Dispute on an individual basis in small claims court if such Dispute qualifies;
(B) These Terms evidences a transaction in interstate commerce, and thus the US Federal Arbitration Act, 9 U.S.C. §§ 1-16, governs the interpretation and enforcement of this Arbitration Agreement. This Arbitration Agreement will survive termination of these Terms.
(C) If either you or YMT wants to arbitrate a Dispute, the party desiring arbitration must first send by mail to the other a written Notice of Dispute (“Notice”) that sets forth the name, address, and contact information of the party giving notice, the specific facts giving rise to the Dispute, the Expedition to which the Notice relates, and the relief requested. Your Notice to YMT must be sent by email to email@example.com. We will send any Notice to you at the contact information we have for you or that you provide to us at the time of booking. It is the sender’s responsibility to ensure that the recipient receives the Notice. During the first 45 days after one party sends a Notice to the other, the parties may try to reach a settlement of the Dispute. If the parties do not resolve the Dispute within those first 45 days, either party may initiate arbitration as set forth herein.
(D) Any arbitration between the parties will be conducted by the American Arbitration Association (the “AAA”) and will be governed by the AAA’s Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. The AAA Rules are available online at www.adr.org, or by calling the AAA at 1-800-778-7879. The arbitration will be conducted by a single arbitrator. If the parties cannot agree on who that single arbitrator should be, then the AAA shall appoint an arbitrator with significant experience resolving the type of Dispute at issue. The arbitrator is bound by the terms of these Terms. A form for initiating formal arbitration may be found on the AAA’s website at www.adr.org (“Arbitration Form”). In addition to filing this Arbitration Form with AAA in accordance with its rules and procedures, you must send a copy of this completed Arbitration Form to YMT.
(E) If you are seeking to recover $100,000 or less (exclusive of interest on the sum claimed, cost of arbitration and legal expenses) for a claim that is not eligible for small claims court, AAA rules provide that the Dispute should be resolved without a hearing, by submission of documents only. Either party may request a hearing, however, and be responsible for the fees associated with it. If the arbitrator recommends a hearing even if neither party request one, YMT will pay the arbitrator’s fees associated with the hearing. If the claim is for more than $100,000 (exclusive of interest on the sum claimed, cost of arbitration and legal expenses), the manner and place of the hearing will be in Delaware, USA or as otherwise agreed by the parties or determined in accordance with the AAA Rules, Principles, and Guidelines.
(F) Each party agrees to maintain the confidential nature of any mediation and arbitration proceeding and shall not disclose the fact of the proceeding, any documents exchanged as part of the proceeding, , the agreement, the arbitrator’s decision and the existence or amount of any agreement or award, except as may be necessary to prepare for or conduct the arbitration (in which case anyone becoming privy to confidential information must undertake to preserve its confidentiality), or except as may be necessary in connection with a court application for a provisional remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or court order.
These Terms and Conditions and any Disputes, actions and legal proceedings whatsoever by you shall be governed exclusively, in all respects, and without regard to conflict of law principles, by the laws of the State of Delaware, USA. Except as otherwise expressly specified in these Terms, passenger agrees this choice of law supersedes and pre-empts any provision of law of any other state or nation.
Waiver of Jury Trial
In connection with any action or legal proceeding arising out of these Terms, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.
Class Action Waiver
These Terms and Conditions provide for the exclusive resolution of disputes through individual legal action on your own behalf instead of through any class action. Even if the applicable law provides otherwise, you agree that any legal action against YMT whatsoever shall be litigated by you, individually, and not as a member of any class or as part of a class action, and you expressly agree to waive any law entitling you to participate in a class action.
Time Limit for Claims
YMT shall not be liable for claims, actions, or losses for bodily injury, emotional injury or distress, property damage, wrongful death, loss of services, lost profits, consequential, exemplary, indirect or punitive damages or otherwise which may arise out of or occur during your trip and any activities conducted in conjunction therewith, unless full details in writing are given to YMT, within 30 days after the trip completion. Suit to recover on any such claim shall not be maintainable unless filed within one (1) year after the date of the event giving rise to such claim and unless served on YMT within 120 days after filing. You expressly waive all other potentially applicable state or federal limitation periods. If a written claim is not made and suit is not filed within the time frame set forth above, then you waive and release any right you may have to make any claim against us arising under, in connection with, or incident to the trip.
If any provision of these Terms shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
Any failure by either party at any time, or from time to time, to enforce or to require the strict keeping and performance of any of the terms or conditions of these Terms shall not constitute a waiver of any such terms or conditions and shall not affect or impair such terms and conditions in any way or the right of such party at any time to avail itself of such remedies as it has for the breach or breaches of such terms and conditions.
Consumer Protection and Seller of Travel
EEFC, Inc., doing business as YMT Vacations, is a Delaware, U.S.A. corporation which is a member of the Travelopia Group of Companies. EEFC, Inc.’s California Seller of Travel number of 2053616. For more information visit www.travelopia.com.
YMT shares the coverage available under the USTOA $1 Million Travelers Assistance Program with affiliates of Travelopia Inc. who, as active members of the USTOA are required to post a $1 Million letter of credit with the USTOA. This amount is to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of YMT customers in the unlikely event of a Travelopia Inc. bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million letter of credit posted by Travelopia Inc. may be sufficient to provide only a partial recovery of the advance payments received by YMT. Complete details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by email to firstname.lastname@example.org or by visiting its website at www.USTOA.com.
YMT Vacations, and other YMT formative marks, are trademarks and servicemarks owned and/or applied for and/or registered by EEFC, Inc. in the U.S. Patent & Trademark Office and in other global jurisdictions. EEFC, Inc. is an authorized user of the trademark and servicemark YMT Vacations and other YMT formative marks, owned by EEFC, Inc.
Service Inquiries After Your Trip
The Company Contact
If you wish to inquire about any services, ensure all correspondence is received by:
EEFC, Inc. dba YMT Vacations
3830 Monte Villa Parkway
Bothell, WA 98021
Claims or Complaints
Any complaint or claim involving your trip or the services offered by YMT or involving the negligence of any suppliers (including Service Providers), sub-contractors, or agents in relation to any service provided to you must be made to the Tour or Cruise Director immediately while on trip.
Written notification to YMT may be submitted to the address above and must be received within 30 days of the trip completion, except where such limitations are prohibited by law.
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